Our conversation & messaging engine gives you full control to design and manage conversations for all your members. You can send push notifications to encourage and reward activity and design structured conversations to introduce health programs, sell policies or handle claims. Whatever the conversation we help you provide a highly personalised experience while reducing the cost of human support teams.
Design structured conversations to get your members started with a new health program, assess their lifestyle, introduce a new product or help them lodge claims.
Our conversation engine speaks both English and Traditional Chinese and can easily adapt to any other language to offer a localised conversational experience for your market and target audience.
Optimised health recommendations
We’re continuously improving the quality of our conversations and health recommendations by measuring engagement, response rates, health outcomes and multi-variant testing.
Send automated or manual notifications to your members based on their preferences, time and behavioural data.
Segment your member population and send targeted personalised push notifications and product updates.
NATURAL LANGUAGE PROCESSING
Our conversation engine uses natural language processing to continuously learn and recognise more and more questions and conversations.